Frequently Asked Questions

You've got questions and we answer them here.

General / Subscriptions

Q: What is Keepers Record Club all about?

Keepers is a subscription-based record club for music lovers, helping to build well-rounded record collections with curated selections and guides on where to go next, delivered monthly.

The goal of Keepers is to be the perfect compliment to your vinyl collecting and offer deeper insight into each individual record of the month.

Q: What do members receive each month?

Members receive a vinyl copy of the record-of-the-month along with a "roadmap" album guide. See How it Works for more details.

Q: How much does a subscription cost?

There are three types of subscription plans: U.S. plans: Month-to-month at $26, 3 Month a $75 and 12 Month at $288. More info here.

Q: Do you ship internationally?

While we do not currently have international plans, we do ship internationally. Please get in touch for pricing.

Account

Q: When do I get my first record?

Records begin shipping during the first full week of every month. If you sign up by the 15th of the release month, you will receive that month's box. If you sign up after the 15th, you will receive the following month's record.

Records begin shipping the first full week of every month. Depending on your location your record will arrive approximately 3-7 days from then.

Q: My record arrived damaged. What should I do?

Oh no! Get in touch with us to arrange for a replacement.

Q: Does my subscription renew automatically?

Yes. No matter which subscription you choose, at the end of the period it will automatically renew unless you choose to cancel or switch plans.

Q: How do I update my account information?

Log-in to your account here and you will be able update your account information.

Q: How do I cancel my subscription?

Log-in to your account here and choose the "Cancel My Plan" option.

Gift Subscriptions

Q: Can I buy a gift subscription for someone?

Absolutely. Gift subscriptions are available for three, six and twelve months. Check out our gift subscription options here.

Q: Will you notify the giftee they are receiving the gift?

When you purchase a gift subscription, you will have the option of selecting an "activation date" for the subscription. Upon that date, the giftee will receive an e-mail along with instructions on how to get started with their subscription. You will also have the option of adding a gift message, which will be included in the introductory e-mail.

Q: I bought a gift subscription. When will they receive their first record?

If the gift subscription activates after the 15th, the recipient will receive the following month's shipment.

Q: I have something extra special in mind for the giftee. Can you help?

Of course! We will help make your gift giving a success! Just get in touch and tell us what you'd like to do.

The Shop

Q: How do I access the shop?

To check out the vinyl shop simply go here

Q: I'm a member. When will my shop order ship?

All items ordered by subscribers from the shop will ship along with their next monthly shipment. Keep in mind we may at times have to package certain items separately based on the size.

Q: Is there a shipping charge for members?

Nope! Shipping is always free for Keepers members. Members be sure to select the "Member Checkout" option at checkout to lock-in your free shipping.

Expand your collection and discover new favorites

Subscriptions start at $24/month